There’s nothing like an honest, unbiased review to help you make a big decision. But unfortunately, they’re not always easy to find. That’s why we’ve gathered genuine byte customer reviews right here.
Consider this your go-to source for honest byte before-and-afters (and everything in between). No sponsorship, no actors — just real people and real opinions.
If you want more details on byte’s products and services, be sure to check out our in-depth byte review.
Customer Ratings
- Alexis FOregon1 year ago
After
BeforeI chose Byte for the Smile Guarantee, which I ended up taking advantage of. It worked for the most part. My bottom teeth were really crowded and the top had some spaces and twisted teeth. Byte totally fixed my top teeth and I love the results. My bottom teeth though got a little funky. Since the teeth were so crowded, by the end of my 3 month program, I told them that my teeth were still slightly crooked and that one of my teeth in the front appeared shorter than the rest. With the Smile Guarantee they sent me a whole new 3 month set of aligners to try again, even for the top teeth! I’m so thankful for that. My top teeth look even better, and the bottoms are still a little crooked and I still have a tooth on the bottom that is shorter than the others….but they did what they could with the technology, and I’m honestly surprised they worked this well and so fast.
Overall, I got exactly what I wanted! After I go to my dentist to shave my teeth (to make them all the same size) my smile journey will be totally complete! Sorry for the ugly pics, since I have an overbite I have to smile weird to show my teeth! Also, the first pic is actually about a month into my aligners.
Molly FUSA1 year ago
After
Progress
BeforeI love Byte. I struggled for years with being self conscious about my smile. Byte is affordable, has excellent customer service, and listened to all of my requests. My teeth were transformed in just four months and at the end of my treatment, I had a few minor issues I still wanted to address. Byte had me take new molds and designed another round of treatment for me. The best part? That was all covered under the smile guarantee and I didn’t pay anything extra! I recommend Byte to anyone looking to improve their smile!
Matthew OPleasant Grove, UT1 year ago
Before - Progress - AfterI have been looking at doing orthodontia work for years, but never had the time or finances to get it done, until I found Byte. After taking the impression kits at home on my schedule, I got back a 3D digital renderings of how my teeth would adjust. I then decided to give it a shot, after being offered a discount code from the Byte rep. and being informed my insurance would cover 50% of the treatment.
The product and treatment went great, My teeth turned as expected.My only reason for 4 stars, is there insurance customer service department must not have every really checked with my insurance company because they denied the claim saying they do not cover at home tele-dentistry. After several emails, and phone calls, to Byte’s head of customer service I finally gave up and called it s lost of $800 because it wasn’t worth my time to keep fighting.
Over all products are great, just do your own research with your insurance before hand.
Kristen JYakima, WA1 year ago
Before - After
Before - AfterByte has been amazing! Their customer service is very prompt and they have answered all of my questions. I’ve had to have refinements and it was a breeze. The hyperbyte is awesome for reducing the treatment time and soreness. I recommend them all the time to my family and friends. I still have a few weeks left of my treatment but I am extremely happy with the results so far.
Christina C.Irvington, NJ1 year ago
Before - AfterI had originally started with SmileDirect but switched to byte because of the lifetime guarantee to fix my teeth if I ever became unsatisfied with the way my teeth looked. I loved the thought of the treatment plan only being 3 months rather than the typical 6 months. I do experience some pain and sensitivity when switching to the new set of aligners but the hyperbyte makes a HUGE difference when it comes to dealing with the pain. The Byte team has always been super responsive and helpful. If I reach out to them via email the maximum amount of time it takes to hear back is 1-2 days. I love the progress that I see in my teeth and I would recommend Byte 10 times over.
Lacey B.United States1 year ago
After
BeforeI had done some research before choosing byte and before that had decided I wanted to try an invisible aligner since my dentist mentioned gum receding due to overcrowding. This company was always at the top and when I called to inquire they were amazingly friendly and helpful. They’ve been able to answer my questions and provide amazing customer service.
I’d say always do your research but I can say hands down this company is amazing.
Cassandra ParrishOklahoma City, OK1 year ago
Progress
Before
Plan After
Plan BeforeI am finished with my original aligners but during the last couple lower aligners one of my teeth somehow went a wrong direction and my bottom teeth are slightly crooked. So I contacted customer service and they assured me this is something that happens sometimes and based on thier smile guarantee they sent me a new impression kit and I filed a little correction with new pictures.
I just mailed the impression kit yesterday but I am sure at this point that my issues will be corrected shortly with a few new aligners.
Asia WarnerLexington, KY1 year ago
After
BeforeI went with byte because their customer service is great an I love that they grantee your new smile. Meaning if anything happens with your new smile they’ll fix it, they won’t leave your side, your a part of the byte team forever! You & your smile!
I’m 100 % satisfied with the decision I made best thing I could of ever done for myself & my confidence! I wanted to correct my spacing an that was done with byte! Their customer service workers are always there for you! If your considering byte you won’t be disappointed just check out my full journey on YouTube search TheRealMsSmooth!
Dixie AlexanderMorganton, GA1 year ago
After
BeforeMy teeth have been messed up all my life, but I never wanted to consider braces because they’re such a pain. My family and I began looking into clear aligner options. We hadn’t heard of Byte before, but we stumbled across them online and noticed that they had great reviews and were very affordable!! I took the quiz online to see if I was a candidate and I was!!
So, I did the super easy impressions and got in my aligners within a few weeks. I wore them every day for 22 hours but my teeth weren’t quite there. I messaged byte about it and they sent me out some refinements right away!! I just finished my treatment and I’m waiting on my retainers. I couldn’t be happier with their customer service and treatment plan!
Tena W.Miami, FL1 year ago
Before - After
Before - After
Brightbyte
Aligners
HyberbyteSuper easy, and great customer service. The at-home impression kit was a little bit challenging but if you read the instructions and watch the video, it’s all provided for you. My treatment plan was 15 weeks. The HyperByte and ease of transitioning makes the commitment a snap. Plus! The clearer is a whitener which is awesome and definitely an added benefit! I recently finished the plan and I’m transitioning to wearing my aligners only at night, which is comfortable and easy, AND, I’m still whitening!
Overall, I’d highly recommend. The price is fixed, the process is simple and the results are undeniable!
Ashley G.Semmes, AL9 months ago
Before-After
Before-After Front
Before-After Upper
Before-After Bottom
Before-After Right
Before-After Left
Right Smile PhotoI chose Byte because it was affordable and the treatment time was fast. They have exceeded my expectations! I wanted to fix my gap and my overbite. The first couple of days they did hurt but after that, you don’t even feel them. Now, I love to smile and I do it with confidence. I’ve gotten so many compliments. Customer support alone has been by my side since day one checking in on me and I like that. Thank you Byte!
Brianna J.Buffalo9 months ago
After
Before
After-Lower
Progress
Before
Before-AfterI chose Byte because I read that they had really good customer service which was really important to me. I wanted to have someone there every step of the way and I definitely got that. The impressions kit was pretty simple (but uncomfortable) to do.
My biggest concern was my gap between my two front teeth and that has definitely been fixed. However, the crowding in my bottom teeth was not fixed and I need to get more aligners than I was originally supposed to have to correct it. What is nice about that though, is that I don’t have to pay any additional money for my refinement aligners. As for the aligners themselves, I definitely had some fit issues in my molars but the hyper byte definitely helped with that and I got instructions to follow from customer service.
Overall, I’d give Byte 4/5 because it fixed my main concern, but I’ll still need more aligners to fix my secondary issue.
UPDATE November 2020: This company did a great job with my gap, however, I still have crowding in my bottom teeth even after my treatment. I’m currently waiting for refinement aligners and it’s taking about 2 months and my current aligners are starting to fall apart. Crossing my fingers that they get here soon! 🤞
Mary G.Jacksonville, Florida8 months ago
Before-Progress
Before-Progress
ProgressI looked into clear aligners for a few years because I wanted the front gap closed for longer than I can remember. I was leaning toward Invisalign and Smile Direct Club. Last year after giving up on those two because of cost and bad reviews, I started looking into byte. Having a dentist as the face of the company caught my eye plus they had good reviews so I felt it would be good to go with byte.
They emailed my weekly almost about continuing with treatment and if I had any questions, which made me feel they would be the same when I got the plan. It was at times but when I really needed to be helped, I felt like I was being ignored.
Everytime I had an issue it was like pulling teeth with tweezers to get them to take care of it. I usually email customer care with most companies because I usually work business hours but with them with issues I had to call because I honestly felt as if I was being ignored. I would send an email and after the normal 24 to 48 hours there was no response but in the mist of an issue I got one email to order retainers and another to review byte for some whitening foam.
Unfortunately, I needed refinements because the treatment was messing up my bite and the plan was rotating one tooth to the side to close the gap but that was not the plan I agreed to. After weeks of back and forth, I got the impression kit, sent it off, got a new plan, and was told they would be expedited because of all the time spent trying to get in touch with them to even get that far. The normal time is about four weeks, I waited almost two months and had to call them to have it sent. They expedited that time and I got the email about it being shipped the next day. Sadly, the manufacturer completely messed up the aligners and was sent back to square one because they would not have the manufacturer reprint them. I went through the whole process and it has been over 4 months and I am still waiting. They said this time it would be expedited but it has not been over a month and still nothing.
I put my issue on IG and someone from byte wrote and said they will look into it and get back to me and it has been a week and nothing. I was in the same aligners for almost 4 months with the company not having any noticeable sense of urgency to take care of the issue. Those aligners have since cracked so now I am back a week in aligners again. Since this was after the impressions were done I told them, they said it will be fine, however that is what they said about every issue and it turned out to not be.
I really wish I could recommend byte but I wouldn’t want to be responsible for anyone feeling ignored and disappointed in an experience as I have been.
Kelly G.San Diego5 months ago
After
BeforeI have never been more shocked on how easy and quick this Byte program is. Only 16 weeks of wearing aligners while I sleep and I get straight teeth. Also they come with a whitener and I love that! My teeth don’t even hurt at all during this process.
Natalya O.Marietta1 month ago
After
BeforeMy dentist recommended me to make my teeth straight because i got some bone lost because of crowding and spacing between teeth. I highly recommend byte! In 3 months I got result!
Marvin L.Baltimore1 month ago
After
After
BeforeI purchased the aligners because I’ve wanted to correct my teeth for over 10 years. Byte seemed easy and had a good payment plan. So far my expectations have been met. I wanted to correct my overall smile with a focus on 2 snaggleteeth and some crowding.
The impression kit was very simple for me, I followed directions to the tee and had no issues. I personally think Byte is great for minor teeth straightening issues. E.I crowding or gaps. I think a person should consider how severe their case is before investing in Byte. Mine was low/medium so BYTE has been great for me! Also being committed and consistent is VERY important! I have not missed a single day without brushing/flossing 3+ times a day and keeping the aligners in the recommended time.
Tyrone R.Chesapeake1 month ago
After
BeforeI’m a teacher and one of my students actually recommended Byte. Easily one of the best decisions I’ve ever made. Easy process. Usually a 48hour delay in response because they are busy but they are always super professional and they do answer. I received a discount on the impression kit. The whole process didn’t take long. I’d def recommend!!
Cheyenne B.Las Vegas5 months ago
YouTube Playlist
After
BeforeByte aligners made me more confident! I had a lot of alignment issues and it turns out that my snaggle tooth wasn’t the part of my smile that drained my confidence the most. Aligning the overall look of my teeth made me so much more willing to smile and show off my teeth! Bytes “for-life” guarantee is what drew me to Byte and is the reason that I will recommend Byte above other companies. They may do things a little cheaper, have thinner aligners and be working out the kinks of being a newer business, but they value their customer and stick to their guarantees!
*This reviewer participated in our Honest Smiles Program.
Kelly Lynn R.Las Vegas, NV1 month ago
ProgressI have tooth crowding and don’t like my smile at all , I chose byte because I had googled companies with the highest ratings and it was pretty much smile direct club and byte . I tried to contact smile direct with some questions but they didn’t answer the specific questions I was asking it was just generic. I felt like they didn’t care to take time to address my concerns.
However byte did they answered all my questions and in a timely manor, customer support is very helpful every time I’ve had a question. The impression kit I got at a very low cost it was toward the new year so I believe it was only 20$! Everything was done through the mail the impression kit was very easy to do. They also sent me the snow whitening kit which was really a plus for me . I’m currently still doing my treatment .
