Byte Customer Reviews (Before & After Byte Treatment)

I am finished with my original aligners but during the last couple lower aligners one of my teeth somehow went a wrong direction and my bottom teeth are slightly crooked. So I contacted customer service and they assured me this is something that happens sometimes and based on thier smile guarantee they sent me a new impression kit and I filed a little correction with new pictures.

I just mailed the impression kit yesterday but I am sure at this point that my issues will be corrected shortly with a few new aligners.

I have tooth crowding and don’t like my smile at all, I chose Byte because I had googled companies with the highest ratings and it was pretty much smile direct club and Byte. I tried to contact smile direct with some questions but they didn’t answer the specific questions I was asking it was just generic. I felt like they didn’t care to take time to address my concerns.

However Byte did they answered all my questions and in a timely manor, customer support is very helpful every time I’ve had a question. The impression kit I got at a very low cost it was toward the new year so I believe it was only 20$! Everything was done through the mail the impression kit was very easy to do. They also sent me the snow whitening kit which was really a plus for me. I’m currently still doing my treatment.

I loved my Byte experience. Byte is very affordable compared to other aligners and much more convenient. My main concern was correcting my front tooth that was crooked, and Byte was able to easily correct it in 15 weeks. I really like how Byte has the hyper Byte, something that other aligner brands do not offer. The Impression kit was very easy to do. Bytes customer service was always available to answer my questions. I love this company and I highly recommend it to anyone who wants to straighten their teeth!

So I decided to get aligners in the first place because I have a crowding issue. I did some research with reviews and price and found that Byte would be a good option. Sadly, I was disappointed with the results. My teeth weren’t that straight after. It seemed to only shift them a little bit. I wanted to make my teeth look more straight and less crowded looking. I don’t think it really helped too much. I notice a very small difference which is not worth it for the cost.

My retainer also didn’t even fit my teeth. So I asked them to help in remaking it and they said I’d have to do a whole new set of aligners! I definitely didn’t want to do that. When switching aligners I always got a headache. I did voice my concerns with the customer service team and they were very nice and tried to help but the only help they could provide was a whole new aligners set. I was over it so I just let it be.

My advice… this is not a great option for overcrowding issues. I’m upset I spent the money for barley any results. This still gets three stars because they were nice and responsive.

I had braces in high school but about 2012 I stopped wearing my retainer. Bad decision because my teeth moved and ended up being worse than before braces. I chose byte after comparing prices and also seeing that they only use orthodontists instead of a mix of orthodontists and dentists. Did they meet my expectations? Hmmmm well they say 3-4 months and you’re done…no, no you’re not.

Here’s a summary of my treatment.

I received 15 aligners back in January. About 8 weeks in I realized I had a gap between my teeth and the aligners that kept getting worse. I contacted byte and after about 3 weeks, they inform me they need to send me a new impression kit and new “refinement” aligners. Finally after about a 6 week wait, I received another 13 weeks of aligners. Sadly I wish that was the end but my teeth again weren’t moving right and now I am in my 3rd set of aligners with another 11 weeks left (remember I started in January and I’ve had braces before so my teeth weren’t THAT bad).

All in all as much as I sound like I’m complaining, I’ve learned what to do and what not to so. Do NOT contact them via email because you will not get a response, make an appointment under your account and you will talk with someone over zoom that next day usually. Do NOT move forward to your next aligner after 7 days like they recommend, WAIT until you have noooooo gap between your teeth and the aligner – this can take up to two weeks. This can double your treatment plan BUT save you from multiple impression kits and save you from possibly tripling your treatment plan. I would use this company again but I wish they would stress more the importance of staying in your aligner over 7 days to get rid of all aligners gaps.

I’ll start by saying my reason for using aligners was just minor crowding. In researching aligner options I considered a lot of brands, I ended up going with Byte (TLDR: it was a disappointment. Don’t take the cheap route with orthodontics). To be honest Byte had the prettiest packaging and that reeled me in along with the price. I was extremely skeptical about the DIY orthodontics but decided it was worth a shot. I received my impression kit in April 2021 and got right to it. Taking my own impressions was terrible, gross, and also painful due to the trays being way too big for my mouth.

Fast forward, i received my aligners and hyperbite about 4 weeks later. I was hopeful. It took about 2 weeks to adjust to having aligners in my mouth, they were quite painful and destroyed my gums (get a fine grit file, Byte doesn’t care to make sure they’re not sharp). After the first two weeks it was a smooth process, I wore the aligners and used the hyperbite as prescribed. My treatment was set to be finished in august. August came and I reached the last aligner, but my teeth had hardly moved. They looked virtually the same as day 1. I reached out to Byte about my concern and received a response about a week later. They requested that I take pictures of my teeth in my current aligners and send them in. I did.

A week later I get another response requesting that I try on all of my aligners, take pictures of each set, and send those in (was quite inconvenient). A week later, another response saying they will send out another impression kit. I take more impressions, send those in and wait two weeks for a doctor to review them. Then I’m informed that they’re sending out refinement aligners, I get them about 3 weeks later (a 7 week process between informing byte of the issue and receiving the refinements). I am now completely done with my refinement aligners for my bottom teeth and guess what? More refinements are needed, hardly any change again. Starting that 7 week process once again.

Keep in mind my crowding was minor, and they couldn’t even get that right. If I could go back in time I would 1000% spend the extra money and do Invisalign and have it done right under the direct supervision of an Orthodontist. Luckily my teeth haven’t been damaged at all, but that’s also a risk you take with the DIY companies (read your contract). Don’t go the cheap route, invest in quality care.

My before photo was day 1 of aligners, my progress is where I am now. See much of a difference? Me neither, other than my purse being a bit lighter.

I wore braces as a kid for about 18 months when I was about 10 years old. Over the years, my teeth shifted significantly and I was having a lot of crowding in my upper and lower front teeth. After reading lots of reviews, I decided to try Byte as they were an at home service with easy access to customer service. However, I was really disappointed by my experience. I wore my initial set of aligners for 12 weeks and had a lot of changes in my back teeth, but it worsened the crowding of my front teeth. It also messed up my bite, so that my teeth no longer touched in the front when I smiled. I reached out to the Byte customer service team and they sent more mold sets and sent me aligners for another 12 weeks. Again, I saw no improvement. After spending over 2000$ on aligners only for my teeth to get worse, I finally gave up. The aligners were also incredibly painful, to the point that I had trouble sleeping at night. Even though the customer service was really responsive, I felt that the service and aligners weren’t effective at all, and it was definitely a huge waste of money.

I have always wanted straight teeth. To give myself more confidence. To love to smile and not to try to hide that smile. I chose Byte because it has great customer reviews amd a life time guarantee on their products! So far, customer service has been amazing and my teeth have moved soo much! I’m loving my smile and my confidence level and soared! I get compliments all the time on how white my teeth are amd how straight they are becoming! It takes patience as with everything worth doing. It is through the mail and it can take extra time to get the products to you. Shipping is very fast and I have had no problems getting refinements and whitening foam. They work with you to achieve the perfect smile for you! I love also that Byte is so affordable and also offers payment plans and accepts insurance. I would highly recommend Byte to anyone looking to get the smile of their dreams! My dentist even recommends Byte to their clients as well.

I chose byte because my permanent retainers had lost their integrity over the 20 years and my teeth had moved. My dentist recommended Invisalign but byte was more cost friendly and I could pay with my HSA. Impression kit was easy to use. Hyperbyte also helped to move the process along. Would recommend.

Priorities for treatment:
Great customer service.
Quick treatment.
Completed at night.
Approval rating from customers.
Reasonable cost.

Treatment was slower than expected and customer service became slower to respond as treatment progressed.

I like the idea of having this done remotely. I had seen an orthodontist who wanted to put me in full braces for 18 months. After I sent off my impressions to Byte, they said they would have my teeth complete in 23 weeks. My biggest complaint is the setbacks I’ve encountered. I progressed to week 15 with no problem. When I checked in with Byte for my next set of aligners, I found out that I wasn’t doing as well as I thought. Thy had me go back to week 11 aligners and wear them for 10 days. Moving forward was slow going and when I finally got to a good fit on week 15, there was another delay of three weeks to produce and ship my next set of aligners. Overall it’s a great product butCasey it’s definitely not a quick process.

Great company and service. Highly recommend for people who don’t want to get braces. It’s a 10/10. Byte is the best company!

I had braces as a teenager but I guess due to 3 pregnancies,Not wearing retainers and lack of dentist visits (I was scared!) my bottom teeth became very crowded. One of my teeth even moved back so far it looked like it could be a second row. One of my top teeth right in the front twisted and turned. My teeth were very embarrassing, I hated smiling.

I requested a kit from byte and it came overnight! The plastic pieces for my mouth were huge and I messed up one mold but the rest were enough to approve me as a candidate. The customer service person I dealt with thru that process + setting up payment was very nice and responsive. Once my aligners came they were easy to use, not too much pain. Trying to communicate with customer service was very hard, usually taking about a week for a reply.

At one point I wasn’t tracking and the process of getting new aligners was actually easier and quicker than I had expected. I started in march 2021 and it’s now December 2021. I was originally quoted 4 months but I’m ok with the fact that it’s taking longer. Rushing the process seems scary!! I am on my last tray for the top and 3 more to go on the bottom. Overall I am estatic with the results!!! But I still am not done! I would definitely recommend byte to other people with mild corrections with the understanding that you might not have the best communication from the company.

I had braces in high school, and my wisdom teeth came in after they were removed and caused some noticeable shifting in my front teeth. I wasn’t happy with my smile for years but I didn’t have the means to do anything about it until I found Byte.

I decided to start The aligners because I was self-conscious about my smile and the way my teeth a twin I would smile and I had always wanted braces but my parents couldn’t afford to fix my teeth as they weren’t as bad as my siblings. I chose this company because the reviews were great people are saying great things about them and honestly they were the most affordable and the offer payment options which is great for us because we need payment options. They did meet my expectations and exceeded them I feel they have helped me with confidence and when I need help they help me which is great for the customer support. The impressions kit was very simple easy they sent it to us someone was emailing me and texting me making sure that I didn’t have any questions and if I did just to text her which is great that I was able to have her right there at my fingertips . I finished the impressions and sent them back in the mail and a few weeks later I was excepted paid for my aligners and then they sent me my aligners. Advice I would give somebody looking at this company is to make sure you have a support system if not get into the Facebook group that BYTE has to offer because there’s a lot of amazing people in there that will cheer you on and help you. Trust the process it is a long process these things don’t happen overnight and without having a dentist there to tell you these things sometimes you forget but it is working it is going to move your teeth just take the time do what you need to do follow the program and find yourself a BYTE buddy

I decided to purchase aligners to correct some minor overcrowding that I wasn’t happy with. I ultimately chose Byte because of their great prices, excellent reviews, great customer service, and the availability of an online social media community for Byte patients to ask questions and share tips. I am always able to reach someone via telephone and receive answers to my questions. The impression kit was easy to use and I was shocked that my day-one aligners fit as I was originally worried that I didn’t do so well on the impression kit. I would highly recommend Byte to anyone interested in correcting their teeth, especially for minor cases such as mine. I have seen a lot of progress in just 3 months and I’m very pleased with the results thus far.

I purchased byte aligners because I was very insecure my crowded teeth. They would prevent me from smiling in pictures and such. I have been very happy thus far. I have been wearing each set for a few weeks to prevent damage from moving teeth too quickly. One of my teeth was not tracking so I contacted Byte and within a few weeks after new impressions I had refinements. I see so much progress with my smile and the confidence boost is amazing. A much cheaer alternative to braces for people who want to be more discreet and have minor crowding.

I chose Byte to fix some crowding issues due to my wisdom teeth coming in. The financing options they have are great and the impression kit to start was super easy! I would recommend Byte to anyone needing help. Their customer service team was awesome in fixing any issues or answering questions I had.

I had braces as a preteen but a combination of my wisdom teeth coming and not wearing my retainer cause my bottom teeth to crowd. Financing was easy to accomplish and made treatment affordable. My treatment has taken longer than what they said but that’s due to me not being consistent. Choosing the at night option was great for me so I don’t have to worry about taking them out to eat.

Decent product. You can see that my teeth have shifted, but they did not track with the original plan. I was supposed to complete treatment in 15-weeks. I have been using the trays for over a year now. My front teeth crowding is still prevalent and I know I have a ways to go.

Completely satisfied with the results. Such a great way to fix your teeth with a low price. Definitely recommend over braces. Great work Byte!

Had braces years ago, didnt wear my retainer. Developed crowding on the bottom and a turned tooth on top overlapping the other. Chose byte because of the cost and reviews. Still in progress but have seen a huge difference.

The process of enrolling with Byte is pretty easy & seamless. Initially, the customer service & support is extremely helpful & there to address every question each step of the way. Moving along through treatment, you feel like less of a priority. It becomes difficult to get in touch with customer service(at least someone actually qualified to help) and you often, if not always, wait 5-7 days to receive any feedback on your questions concerning treatment. I had little results with my first set of aligners and will say Byte stood behind its guarantee to redefine my treatment plan and send me another set of aligners; however, that didn’t give me the results I wanted in the timeframe I desired. I probably would have been better off in an orthodontist’s office where they would periodically monitor and tweak my plan, rather than waiting till the end for adjustments. That said, I’m slowly noticing results. If you want a “hands off” treatment experience, this is it!

Fixed crowding and made it possible to straighten my teeth without constant appointments I had to work around my kids’ schedules.

I had always wished I had braces as a kid, but my dentist didn’t think they were necessary. I had always been embarrassed of a crooked front tooth. Byte worked with my insurance and I paid what they didn’t cover. It was affordable compared to braces. My teeth didn’t move according to plan, so I am in my refinements. I have had zero issues with getting what I need and my teeth are almost perfect at this point. I do have a few of the black triangles on the bottom, but this is expected with the level of crowding. I 100% recommend trying aligners!

Byte was great until they decided that I voided my warranty by getting a emergency root canal. At that point, they ended my treatment. I would not work with this company again.

After seeing the good reviews for byte and the price, I had to order the aligners. Byte was very responsive in answering any questions I had, and the aligner instructions were clear. I had aligners for seven months instead of the recommended 20 weeks because one tooth fell behind. However, the team at Byte was super proactive on getting new aligners ordered for my teeth. The instructions on when to order retainers and when to start wearing retainers is very unclear, but a simple phone call will answer any questions you have. Overall, I’m so glad I chose Byte!

I started clear aligners because I had some movement in my teeth after pregnancy. I had braces in high school and stopped wearing my retainers a year or so after completing treatment.

I chose Byte because they were one of the more affordable options and they also offered the shortest treatment times.

I had mild overcrowding and misalignment especially in the lower teeth. I was originally prescribed three months of aligners however my teeth were not perfectly straight after the first three months. I submitted a request to Byte and they sent me a new impression kit. I was issued three more months of retainers shortly after and was happy with my results once I completed the second set of aligners.