There’s nothing like an honest, unbiased review to help you make a big decision. But unfortunately, they’re not always easy to find. That’s why we’ve gathered genuine SmileDirectClub customer reviews right here.
Consider this your go-to source for honest SmileDirectClub before-and-afters (and everything in between). No sponsorship, no actors — just real people and real opinions.
Smile Prep offers readers a small financial incentive in exchange for their unbiased reviews. We require proof of purchase before accepting reviews, and all reviewers must have completed at least three months of aligner treatment. You can learn more (and find out how to submit a review of your own) by checking out our customer review page.
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Filters: All Ratings, All Conditions TreatedResults: 91 through 114 out of 114 results← Previous PageNext page →Kaelen C.Denver, CO3 years agoCrowdingSmile Direct Club was great. I really appreciated the convenience of getting my aligners through the mail; I wouldn’t have had time for numerous appointments. My teeth didn’t need a lot of correction, but I feel like the slight change made a huge difference in my smile. The cost was also a huge factor; I didn’t need $6k+ worth of corrections–I only needed slight correction and that’s what I paid for. I highly recommend SDC.
Helpful?Corey Q.Kentucky3 years agoSpacingTooth GapI chose SmileDirectClub because of the lifelong front gap I had. I have wanted to get rid of it all of my life. It was so easy with them, from the moment I walked into one of their stores and when I received the aligners. I have recommended SmileDirectClub to everyone that has asked.
Helpful?Ahzia C.Waterbury, CT2 years agoTooth GapMy teeth where not horrible to begin with, I had braces in the past. Unfortunately like many, I didn’t wear my retainer and gradually started to see my gap forming once again. SmileDirect not only is EXTREMELY easy to keep up with, my teeth are so much brighter/whiter after using their complementary whitening system. I can’t speak for those that had seriously messed up teeth, but at least for me, I’m loving the results. I cannot wait to see my finished product! 10/10
Helpful?Melissa B.Syracuse, NY2 years agoCrowdingOverbiteI started with smiledirect and did the impression kit. They sent me my clear aligners quickly. I choose the night program. When I went to place them in the first night they were not correct. I had to travel from Syracuse to Albany 2.5 hours to get a digital scan. When they came for the second time they fit correctly. Hopefully the rest of the journey goes smoothly.
Helpful?Jerry W.California3 years agoCrowdingAlright, so let me begin by saying that Smile Direct really works. It was a lot cheaper, so it was a great choice in that aspect. But other than that, I did a lot of research online, and I saw there were pretty good reviews around it. So, I thought I might as well give it a try. And worst case, if it didn’t work out, I would look for an alternative after. But I’m fairly happy with it. When I went in person, it was really smooth. I sat there, and the two people who would work with me did everything. And then receiving the product, most of it was straightforward. I felt I could do everything on my own, and I was never really that confused.
Helpful?DesaRae J.Montana3 years agoCrowdingOverbiteAfter tons of research, I decided to go with Smile Direct Club and it was the best decision! I had crowding and I never liked my smile. I got an at home impression kit and it worked great for me! Not completely finished with my treatment yet but the results are amazing!
Helpful?Nicole H.Royal Palm Beach, FL3 years agoCrowding6 month plan turned into over a year. In the end, it got the job just about done. Front teeth still a hair off. Had to have mid course corrections made which added onto my plan. Aligners are very uncomfortable and have to be trimmed down with scissors sometimes and always filed. I would do it again for the price, but you definitely get the product that you pay for.
Helpful?Jeremy B.Jacksonville, FL3 years agoCrowdingSnaggletoothI had little to no problems with my aligners. Customer support could have been a little more helpful and consistent, but with the state of the world right now I understand. My teeth look a million times better and the pain levels weren’t excruciating. Teeth that I didn’t even think were crooked ended up straight and my main problems were fixed.
Helpful?Kelsey J.Orlando, FL3 years agoCrowdingOverbiteThey over all straighten my teeth, but left my bite off. I went to the dentist to have it aligned with Invisalign.
Helpful?Kalie M.Oviedo, FL3 years agoSpacingOverbiteI chose this company after finding them on Instagram from an add. They far exceeded my expectations. I have a gap in my front teeth and wanted it to close before starting my career. Customer service is great, always. I had a teeth scan done at a location. Only two months in and the gap is almost gone completely!
Helpful?Heaven P.Tecumseh, OK3 years agoOverbiteBest choice ever made! I’m only in aligner 6 and already see a difference.
Helpful?Kendra B.Kilgore, TX3 years agoSpacingTooth GapOverbiteI went to a traditional dentist and was told adult braces would cost about 6000 dollars. After having 2 little ones that just wasn’t in our budget. I was mainly just looking for my front teeth to be straightened and that’s it, to make my smile better. That’s when I found out about the SmileDirectClub. I decided to give at-home impression kit a try. I had to submit 2 to get it right. After that, it was smooth sailing. I had a 6-month plan for about 2000 dollars and have been done for about 1 year now. I wear my retainers at night and have been very happy with my results. I would recommend it.
Helpful?Looking for Straighter Teeth on a Budget? You Have Options.
SmileDirectClub is one of several popular companies to offer low cost aligner treatment without the dental office visits. If you’d like to compare options, be sure to check out our article covering recommended companies offering aligner treatment from home.
Jamie H.MS3 years agoSpacingI’m very pleased with my results from SDC. I had a minor imperfection that I was concerned with. SDC worked really well for my issue. All of the aligners fit really well and customer service was great. I definitely recommend this company for the price.
Helpful?Michael R.MiddleTown, PA3 years agoCrowdingOverbiteFix my teeth a lot I rate them 10/10.
Helpful?Aimee S.San Diego1 year agoCrowdingOverjetThey provided a good deal which made the cost very reasonable and had a very helpful simulation to see how my teeth would progress. I wanted to correct my overjet and crowding. So far the company has been very unresponsive through email and refuses to answer my questions directly so I have yet to have the insurer reimbursement form sent. They refuse to let you send a reimbursement form directly to your insurer. This is frustrating but the quality of the product and experience otherwise has been fine.
Helpful?Jamie H.Milwaukee, WI1 year agoCrowdingOverbiteI wanted to try SmileDirectClub because I heard they were an inexpensive way to correct teeth alignment from a friend who used it. I had already had braces but my teeth went back to their original position. I had a tooth on the bottom front that stuck out and my top two teeth weren’t aligned correctly. I was treated great by the people who work there when I went in to get my initial tooth scan. They were friendly and helpful. The only issue was that my front bottom tooth still stuck out a little bit after the full treatment but I contacted them and they sent another two sets of custom aligners free of charge to correct the issue. I would definitely use SmileDirectClub again and recommend them to anyone who wants to fix their teeth on a budget.
Helpful?Jennifer M.Chicago2 years agoSnaggletoothI chose SmileDirect because of its affordability, payment plan options, the number of good reviews I saw online, and from the amount of recommendations I received. I had a pretty great smile for someone that never had braces as a kid. Then my right front tooth started to migrate forward. I wanted to correct the issue before it went full snaggletooth. I have an issue with clenching and grinding, which cause that tooth to be moved.
When I first started the program, the retainers were far too uncomfortable for daily wear. I talk a lot for my job as a marketing account supervisor so, the retainer caused a great deal of irritation for me. SmileDirect was wonderful with addressing the issue. Not only did that send me troubleshooting tips, but when those still didn’t alleviate the issues, they switched my retainers to the night program at no cost. My teeth could have been fixed in 5 months vs. 10 months, but I found it much more convenient to only wear the retainers at night. My smile is back to where it once was and I’m beyond thrilled with the results and support SmileDirect provided throughout the program. I highly recommend them.
Helpful?Keith L.Lubbock, Texas1 year agoCrowdingMy bottom teeth were crooked. It impacted my appearance and confidence. I often got ulcers. Treatment at night was convenient. Smile Direct was less costly than braces.
Helpful?Klare V.Fresno, CA1 year agoCrowdingI initially inquired about smile direct club because I heard about how much more affordable it was than your traditional braces or Invisalign. I was not interested in braces or the price tag of braces so I decided to join smile direct club. Another key factor was my teeth weren’t that bad, it was more for vanity reason so I figured paying a hefty price tag for Invisalign probably wasn’t the best choice for me, financially. My plan only took 5 months. It was easy to follow and the reminder emails to switch out my trays were very convenient to follow and to keep up with. I was put on a payment plan, which was very affordable and helpful. One thing I do regret, I was not completely happy with my results at the end of my plan and I never followed up with anyone at smile direct club. My only suggestion is, make sure you are completely 100% happy with your results and if you are not, reach out to someone. You invest financially in your smile and you should be completely happy with it regardless of what you may think the outcome will be. To be completely honest, there has been a slight change in my smile, nothing dramatic, however like I previously noted, my smile wasn’t bad, but I noticed on myself what my smile flaws were. I would say invest in smiled direct club if you don’t want to invest in traditional Invisalign but make sure you follow up and get the results you are satisfied with.
Helpful?La P.Baldwin1 year agoSpacingMy teeth problem is very simple. I just need to close the gaps between my front teeth. My plan was for 4 months. I am very pleased with my results. I think if your teeth problem is not severe, you should definitely give it a try. It is 2/3 cheaper than invisilign. Also, it is all done at home. For the entire treatment, I feel tightness at the beginning of every new aligners, but it didn’t give me too much problems. The discomfort disappears within in a day or so. Highly recommend it if you have a simple tooth problem.
Helpful?Natalia N.Norfolk1 year agoSpacingTooth GapI wanted to fix a small spacing issue on my upper teeth. Given the fact that this was a minor cosmetic issue that would not have any funcional implications, I opted to try this one out as opposed to paying (3000-7000) dollars for invisalign, which according to many reviews should be the safest option for a more complex case.
To start out, I ordered the at home impression kit, which came incomplete so I couldn’t send in my impressions, then had to find a studio where they would do the scan (that was a one hour drive from my home) it went well, everyone was super friendly and helpful and I made it very clear that I wanted to get clear aligners, ONLY on my upper teeth. She said there was no problem and I should wait for the aligners to arrive on the mail to start my treatment. Once I got them I realized they designed a plan to work on both my upper and lower teeth so I called them and asked, can I just wear the upper ones? They said absolutely not as the plan was meant to work on my upper and lower teeth simultaneously and only using the upper one would result in modification of my bite. So I said, this is not what I asked for, can you please fix it? once again they asked me to do a new scan. Went in, got it… and this is when most of the drama started, I would call to ask why they hadn’t shipped my aligners and there response was, we will connect you with the clinical team, they would put me on hold for a long time, put me with a different person every time and I would have to tell them the whole story, they would say, well, we just need your ok to send you your upper and lower aligners, to which I replied: No, I requested only upper ones… then they said oh I am sorry, you are correct, we will fix this and contact you as soon as we get your plan redesign. They never called, it was me who called two weeks in a row, reliving the same call where it wasn’t clear what had happened and I had to explain over and over again what I was requesting. One day, I was just fed up with the poor communication/customer service, and I just called to get my money back. Once I said that some manager magically said oh yes, we have your upper teeth plan ready and set to go, we just need you to give us the ok. From then on, I received my plan, my treatment, and everything went pretty smooth. The starting kit was very complete, the retainers were not painful to wear (as I remember braces hurt so bad…) and after four months, I was all set with my new smile. I want to say the quality of the product was great but the disconnection between their clinical team and their customer services was just awful.
Helpful?Tiffany B.Amelia, Virginia1 year agoCrowdingOverbiteI got smile direct club because I was not confident with my teeth. My smile held me back alot in life, I chose this company because it was affordable. I herd good and bad about the company but overall my experience has been fairly well.
Helpful?Tiffany B.Amelia, Virginia xHelpful?Whitney P.Moncks Corner, SC1 year agoCrowdingOverbiteI’ve always wanted my teeth fixed just never got around to it. I kept seeing SDC ads and I had always wanted to do it so I did. The best decision I’ve made. These aligners are so easy to use. I hardly ever have pain when switching to my next set. I always switch at night because if there is pain I’ll sleep through it! I’m mad I didn’t do it sooner!
Helpful?Looking for Straighter Teeth on a Budget? You Have Options.
SmileDirectClub is one of several popular companies to offer low cost aligner treatment without the dental office visits. If you’d like to compare options, be sure to check out our article covering recommended companies offering aligner treatment from home.
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