SmileDirectClub claims to offer effective treatment for mild cases of crossbite, but do their customer reviews back this up?
On the whole, yes. Customers have a generally positive take on SDC’s crossbite treatment. Quite a few customers state that they are in love with the process or their final results, depending on where they are in treatment. People brag about how hard SDC worked to get them the exact alignment they wanted, including issuing multiple refinements if needed.
Still, not all is perfect. Customers complain a lot about the level of help they received from the support team. There are also multiple reviews that mention issues with the quality of the aligners, such as poor fit, rough edges, and breakage.
If you’re ready to really dig into the details of SmileDirectClub crossbite treatment, check out the authentic customer reviews below.
Customer Ratings
- Results: 1 through 4 out of 4 resultsAlexa K.Sioux Falls, SD2 years ago
After
BeforeI chose smile direct because I was very insecure about my teeth, and insurance wouldn’t cover it. I went in for a scan and they gave me whitening gel, a light, and lip balm. Loved the lip balm! The wait took a while, even though I had an appointment. I wanted to fix my front gap. Customer support has been great. Easiest to reach out to on messenger. Love my results, but here’s some cons : they crack easy, you have to file down or use dental wax because it cut my tongue and cheeks up to the point where I couldn’t eat . They shift back very quickly, so make sure u always wear them.
Advice if u are looking to try SDC: always keep ur previous aligners. I’ve had to go weeks without them multiple times due to getting chewed up by my dog and cracks. The shipping is expected to take over a month for a new retainer, or aligner. Also, if you have Facebook I recommend joining a smile direct club members group, it helped me a lot with any problems or questions.
Izabela B.Grand Rapids, MI11 months ago
Before
ProgressIt has always bothered me how my jaw looked misaligned in pictures. I also have a very stubborn front tooth that tends to rotate. So far I have seen improvement with my teeth and I’m hopeful to have the problems fixed.
Kalie L.Phoenix, AZ1 year ago
After
BeforeI had braces when I was younger and sadly I did not listen to my parents and they said I should wear my aligners. Because of this I ended up getting a crossbite on my bottom teeth and one of them started to push back. I was super self-conscious about my smile and that’s when I started to research all the aligners out there. I went with smile direct because they were affordable and I had a friend who had great things to say about her experience. I’m almost done with my treatment and I can say I’m absolutely in love. They have 24/7 customer support and an app that shows you what your smile will look like at the end. I absolutely love them!
Alexandra H.Winnipeg2 years ago
After
BeforeI chose smile direct because it was the most affordable. They try to make sure you are happy with your end results and continue to attempt to give you the best smile
Results: 1 through 4 out of 4 resultsReader Interactions
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