Two great Companies, but Candid Co. gets our vote
Smile Direct Club was the first company to offer invisible aligners for online order 2013. It has been around longer and has a larger following than Candid Co. However, we think Candid Co. deserves a careful look. In many ways, Candid Co. took Smile Direct Club’s winning formula and made it even better.
Both companies offer big savings and convenience
Candid Co. and SDC both offer a convenient and affordable alternative to visiting your dental provider for Invisalign treatment. With both services, you’ll receive a set of custom invisible aligners shipped directly to your home. From there, the differences between these services become more clear.
Here’s why we recommend Candid Co.
There are two main reasons we rated Candid Co. higher than Smile Direct Club:
- Orthodontist Supervised: Unlike SDC, Candid Co. guarantees that every customer’s treatment plan is reviewed by an accredited orthodontist. That’s a big deal! Orthodontists receive years of specialized training learning how to adjust teeth safely and effectively. Smile Direct Club only guarantees that your care is reviewed by a dentist, who may or may not be an orthodontist.
- Higher Quality Customer Support: It seems SDC grew a bit too quickly for its own good. We’ve heard too many stories from SDC customers who experienced long delays and poor support from the SDC team when something went wrong. This is one area where CandidCo really makes a point of setting itself apart. Candid Co. makes a point of responding promptly if you run into issues.
Overall, we think these factors really matter. At the end of the day, it’s not just your money. It’s also your teeth. We think it makes sense to go with a company that puts you and your teeth first.
One reason you might still consider Smile Direct Club
Candid Co gets our overall nod, but there is one major reason you may still prefer SDC: financing. While companies offer the opportunity to spread out the cost of care, SDC’s financing option is much better. Candid Co. offers financing through a third party, which means you’ll be subject to a credit check and interest fees. By contrast, SDC offers direct financing, enabling you spread out payment without credit checks or interest payments.