After their introduction in the late 90s, clear aligners took the orthodontic industry by storm. Adults who weren’t interested in metal wires and brackets suddenly had other options. Today, the industry is booming with new companies, like ClearCorrect and Candid.
On the surface, it might seem like ClearCorrect and Candid offer similar products. They both administer clear aligners via in-person visits with a local dentist. But look a bit closer — you’ll find some major differences between Candid’s hybrid of in-office and at-home care and ClearCorrect’s traditional model. If you’re deciding between these two companies, this is your go-to guide.
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The second clear aligner company to hit the market, ClearCorrect was more or less a product of necessity. In 2006, Dr. Willis Pumphrey had nearly 400 patients that needed to complete their aligner treatment, but no manufacturer. So, he started making them himself. Now, ClearCorrect is the nation’s second-largest clear aligner producer and partners with tens of thousands of dentists around the globe to transform smiles.
More than ten years after ClearCorrect entered the scene, Candid began their home aligner journey. With a former Lyft executive at the helm, Candid sought to bring the convenience of ride-sharing to orthodontic treatment without sacrificing quality or safety. They designed an at-home aligner system that has, since then, evolved into a unique hybrid of in-person and remote clear aligner treatment. Today, they’re one of the largest and most well-respected clear aligner producers on the market.
ClearCorrect can treat just about any misalignment you throw at it, but it also requires regular office visits with your provider throughout the average 12-18-month timeline. While reassuring, these routine office visits can also be inconvenient, especially if your schedule is already packed.
Candid’s model is more streamlined. You’ll get some in-person care from a local provider, but that dentist — in collaboration with Candid’s team — will oversee much of your treatment remotely. The whole process generally takes 6-9 months and costs slightly less too, but it’s designed to correct milder cases than ClearCorrect as well, so it might not be a viable option for everyone.
Low-quality products and ineffective procedures aren’t just frustrating; they can be dangerous as well. Fortunately, both ClearCorrect and Candid prioritize quality and safety — each is backed by extensive positive results and customer experiences.
ClearCorrect can correct even severe misalignments and some bite issues, making them one of the most effective clear aligner treatments available. But Candid holds its own here. While your Candid provider won’t be able to correct the same scope of severe conditions, the combination of in-person care and robust remote monitoring gives Candid a clinical leg up on many other clear aligner systems.
- Can treat mild-to-moderate cases of crowding and spacing, and some bite issues. Isn’t compatible with any supplemental attachments.
- Blends in-person care from a local dentist with regular remote oversight via CandidMonitoring.
- Aligners use plastic from a trusted, experienced dental materials company called Zendura.
- Aligners are cut straight across for more power.
- Can treat almost any condition that braces can by employing supplemental attachments called “Engagers.”
- Office visits provide regular evaluations by a dentist or orthodontist.
- Crafts their aligners from a premium, tri-layer plastic called ClearQuartz.
- Aligners are cut straight across for more power.
What Can They Treat?
Candid is very effective when it comes to correcting mild-to-moderate cases of crowding and spacing, along with some minor bite issues. ClearCorrect, however, can effectively treat these conditions, plus a whole lot more.
During ClearCorrect’s regular office visits, your dentist will have an opportunity to enhance your treatment by adding elastics or proprietary attachments called “Engagers.” These tiny buttons affix to the surfaces of your teeth to induce more complex movements, increasing effectiveness. With this combination of aligners and appliances, ClearCorrect can treat not just crowding and spacing, but more severe cases, including bite misalignments.
ClearCorrect functions as its own manufacturer and they’re the second-largest clear aligner manufacturer in the U.S. They use a premium, tri-layer plastic called ClearQuartz that they say increases aligner power and comfort, so you can be confident that your aligners will be sturdy, structurally sound, and made from top-quality materials.
Candid once partnered with ClearCorrect to produce their aligners, but they’ve since brought their manufacturing in-house, giving them control over the entire design and production process. They use a premium tri-layer plastic called Zendura FLX that prioritizes power and comfort, plus 3D printers that they say perfectly capture all the fine details of teeth scans.
Candid has a network of 200+ dentists across the U.S. who can prescribe their aligners, and you’ll need to make an appointment with one to begin your treatment. At this appointment, the dentist will examine your teeth, take X-rays, and submit teeth scans to Candid.
If you proceed with treatment, that dentist will collaborate with Candid to keep you on track as you submit your photos via their CandidMonitoring system every two weeks. Candid is steadily expanding their dental network, but if you don’t live near one of their providers, you’ll likely need to consider other options.
You can receive ClearCorrect treatment from either a dentist or an orthodontist, and they have thousands of providers, so it shouldn’t be difficult to find one. If your usual dentist offers ClearCorrect, you can make their office your one-stop shop for both straightening and cleaning. Or, you might decide to get a referral for an orthodontist instead.
You want an effective, high-quality treatment, but not one that’s going to land you in a tough financial position. Whether you choose Candid, ClearCorrect, or any other orthodontic treatment, you’re making an investment. Both of these treatments are somewhat pricey up front, but affordability is multifaceted, so you’ll also want to consider financing, insurance coverage, and more.
- Generally costs $3,500+, depending on your dentist.
- Aftercare retainers cost $99.
- Financing plans run through your dentist and may require a credit check or down payment.
- Insurance may cover treatment, depending on your dentist and plan.
- No set sticker price, but the average cost is $3,500-5,500.
- Aftercare retainers can cost anywhere from $100-300, depending on the dentist.
- Partners with a company called CareCredit to provide financing for both providers and patients, but a credit check may be required.
- Insurance may cover treatment, depending on your dentist and plan.
You won’t find a standard price online for either of these companies, because each provider sets their own rates. Candid’s prices are usually around $3,500 or more, depending on your dentist’s location.
For ClearCorrect, you can expect to pay $3,500 – $5,500 for their standard treatment. For milder cases, ClearCorrect offers a few alternate plans. Limited 6 and Limited 12 are primarily for very mild cases of crowding and spacing and use 6 or 12 aligners, respectively. Or, you can go with their “Flex” plan, where you pay per aligner. So, if your condition requires very few aligners, you could end up saving quite a bit.
What About Insurance?
Some insurance companies won’t cover minor orthodontic treatment because they consider it cosmetic rather than medically necessary. But there’s still a chance you could receive partial coverage for your aligner costs, though it all depends on your specific plan.
Dental offices can accept insurance payments directly, so you won’t be drowning in paperwork with either option. If you have orthodontic benefits, you might be eligible for coverage. The only way to know for sure is to consult your dentist and contact your insurance provider.
Insurance doesn’t always cover orthodontic treatment, and you might not have thousands of dollars lying around. But don’t worry, because you could receive financing for either treatment. Since you’re paying your dentist directly for Candid, you’ll also go to them for financing. Some dentist’s offices have in-house payment plans and others partner with outside companies. And on the off chance they don’t have any available plans, you can always go to a third-party company like CareCredit or BeWell.
ClearCorrect partners with CareCredit to offer financing plans for all providers and their patients. However, some options for CareCredit financing (like deferred payments) require credit approval. Your dentist or orthodontist may choose to offer this CareCredit financing, or they may have other plans. Check with your dentist’s office to see what options they provide.
Any kind of orthodontic treatment takes time and dedication. If you already have a lengthy to-do list, this can seem like one too many commitments. Fitting in treatment between your work, family, and social responsibilities might be intimidating, but clear aligners can actually be fairly convenient. While ClearCorrect offers some advantages, Candid’s hybrid model, which incorporates remote monitoring, is far more streamlined.
- Requires an office visit with one of their 200+ providers to get started.
- After your initial office visit, you’ll submit photos of your teeth via the CandidApp every 14 days.
- Average treatment time is 6-9 months.
- An in-person consultation with a dentist is required to get started, including digital scans and photos.
- You’ll schedule office visits every 4-6 weeks so your dentist can monitor your progress and provide new aligner sets.
- Average treatment time is 12 months, but Limited and Flex plans could take as little as 6 months.
The first step on your teeth straightening journey can sometimes be the hardest. This isn’t just because it’s a big commitment, but also because the startup procedures aren’t always user-friendly.
Fortunately, you’ll start your Candid or ClearCorrect treatment in the dentist’s chair, where they’ll examine your teeth, take X-rays and teeth scans, answer your questions, and tell you what to expect.
Compared to at-home aligner services like Byte and AlignerCo, which allow you to make molds of your teeth at home using an impression kit, an in-person consultation might seem inconvenient. But making impressions of your teeth can be difficult, and a professional teeth scan ensures that Candid or Invisalign gets perfect dental images the first time, avoiding the potential frustration of purchasing and mailing out multiple impression kits.
The Office Visit Trade-Off
Office visits serve an important purpose. They allow your dentist to carefully oversee and modify your treatment, making it more effective. However, they also take time out of your already busy schedule.
But Candid aims to combine the effectiveness of in-person care with the convenience of at-home aligner plans. After your initial appointment, you’ll complete your treatment remotely, checking in via the CandidApp so that your dentist and Candid’s team can monitor your progress and make adjustments as necessary. And if they spot something that could spell trouble, they could request additional office visits. That’s a more streamlined process than ClearCorrect’s regular appointments, which require you to travel to and from the office every 4-6 weeks.
How Long Does Treatment Take?
This is one of the most common questions we hear. That’s because adults sometimes pursue teeth straightening treatment for a specific occasion, like a wedding, graduation, or another event. If this describes you, compare the treatment timeline with your calendar to see if it can deliver your desired results in time.
On average, Candid’s treatment time is 6-9 months, and ClearCorrect typically takes 12-18. Your timeline ultimately depends on the severity of your condition, and it might fall outside those ranges, but most of the time, this is what you can expect.
While all clear aligner companies excel at producing discreet treatment options, each has added its own unique twists in an effort to make them even less intrusive. Different customers have different tastes and aesthetic preferences, so the answer to which aligners are “best looking” will vary depending on who you ask. As you examine ClearCorrect and Candid aligners, consider your own preferences to help you decide which brand you’ll find better looking.
- Uses a frosted, textured plastic that better matches your tooth surfaces.
- Aligners are cut straight across to make them more powerful, but they may be more visible.
- Reasonably stain resistant.
- Attachments are not offered, so aligners stay smooth and less noticeable.
- Aligners are slightly opaque and look natural.
- Aligners are cut straight across to make them more powerful, but they may be more visible.
- Reasonably stain-resistant.
- Elastics and attachments can make aligners more visible.
Some aligner companies produce smooth, translucent aligners, and others make frosted, textured ones. You might think that the translucent aligners are less visible, but that’s not actually the case. Because your teeth are covered in tiny pores, they have a naturally matte appearance. Frosted, textured aligners better mimic this appearance, so they blend in a bit better. Smooth, clear aligners can be reflective and look artificially shiny. Both Candid and ClearCorrect produce frosted aligners, so either one will look natural on your teeth.
Still, this is just one opinion. Some customers like translucent aligners better because they like the “gleam” it gives their teeth.
Much like aligner materials, companies use two primary methods for trimming their aligners: straight across the top and scalloped along the gum line. Candid and ClearCorrect both use a straight cut that slightly overlaps the gums. A straight cut allows the aligners to leverage the gums for increased power, but it can also be more visible than aligners that match the gum line.
Additional Dental Appliances
ClearCorrect can treat a wide variety of conditions, including bite issues. But the added versatility could come at a cost. In order to treat more significant tooth and jaw misalignments, your dentist may employ additional orthodontics like elastics or Engagers. Each of these will make your aligners slightly more visible since they’re adding to the amount of hardware on your teeth.
Supplemental appliances aren’t available with Candid’s treatment, so this added visibility isn’t a concern. You’ll receive the clear aligners and no other attachments.
Patient Experience Comparison
You probably have a clear vision of how your clear aligner treatment will begin and end. But what happens in between? That’s the meat of the deal, the nitty-gritty, the day-in-day-out treatment. And how your provider handles it can make or break the experience. Customer service, oversight, refund policies, and more all contribute to your total patient experience. The in-person care you’ll receive during your Candid or ClearCorrect treatment makes for a personalized, supportive experience.
Candid Patient Experience
ClearCorrect Patient Experience
- Aside from your dentist’s office, they offer numerous support platforms, including video chat and their mobile app.
- Patient support is a high priority, and we’ve found very few negative reviews or complaints.
- Provides virtual check-ins every 14 days via their CandidMonitoring service.
- Does not offer refunds, and refinements are up to your dentist.
- Your dentist’s office functions as your primary customer support contact.
- You have the option of speaking with your dentist in-person.
- Office visits allow your dentist to better keep track of your progress.
- Refinements don’t typically cost extra. Refunds depend on the office.
During ClearCorrect treatment, your dentist or orthodontist’s office functions as your primary customer support contact, so you’ll need to check their contact channels and availability. This is nice because it gives you direct access to the person who’s managing your care.
Candid’s patient support is two-fold. Your dentist will provide the service, and you’ll also have near-constant access to the Candid remote care team, who can answer your questions and bring your dentist into the loop if necessary.
CandidMonitoring gives your dentist and Candid’s team the chance to review photos of your teeth every 14 days and address any issues as they arise. If anything comes up between check-ins, the most convenient way to contact their team is via live chat on the CandidApp. However, support representatives are also available by phone, chat, and email every day (including weekends) from 9am-7pm.
Working through your dentist’s office for either treatment gives you a personal contact who knows you and your teeth, and can quickly, thoughtfully address your concerns. And if you have serious concerns, you have the reassurance that your dentist can request additional office visits to get you back on track.
As part of their hybrid model, some of Candid’s treatment happens at home. But that doesn’t mean you’re on your own. Using the CandidMonitoring service, you’ll submit photos of your teeth via the CandidApp every 14 days. Both your dentist and Candid’s team will have access to these photos, and they can adjust your treatment and schedule accordingly.
During ClearCorrect treatment, you’ll visit your dentist or orthodontist every 4-6 weeks, giving them a chance to physically assess your smile and have in-person conversations about your questions and concerns. Candid’s remote monitoring is slightly less intensive, but it’s also more frequent. For every one office visit you have with ClearCorrect, you’ll have two or three CandidMonitoring check-ins.
Warranty & Refund Policies
If you’re someone who imagines worst-case scenarios, you might be wondering what will happen if your treatment doesn’t go as planned. Let’s say you’re four months into your aligner plan and simply not seeing the progress you expected.
Here’s the good news: since both treatments involve regular oversight and are administered by a dentist, they can make course corrections mid-treatment to help ensure that you stay on track, so most people end up completely satisfied with their smiles. But if something goes wrong or you’re unhappy with your results, any refunds or additional aligners (AKA refinements) are at the discretion of your dentist.
If you end up needing refinements, you won’t have to pay for them as long as you’re on ClearCorrect’s Unlimited plan. If you’re on the Flex plan, you’ll likely need to pay an extra fee. With Candid, refinement fees are up to your specific dentist.
Which Should You Choose?
Once again, both of these companies offer quality, effective clear aligner treatments. Neither one is clearly or inherently better than the other. Rather, each one has its own strengths and each excels in different circumstances. So, your decision should be based on your unique condition, goals, and expectations.
Who Should Choose Candid?
You’re seeking the reassurance and effectiveness that comes from in-person care, paired with the ease of at-home treatment.
Who Should Choose ClearCorrect?
If you’re dealing with severe misalignment, or you want to see your dentist face to face throughout treatment, ClearCorrect might be a better choice.
Frequently Asked Questions
Should I choose ClearCorrect or Candid?
It depends. If you have a severe dental or jaw misalignment or you’d rather have regular office visits, ClearCorrect is probably better. But if you’re looking for a less expensive treatment that blends in-person and at-home care, Candid might be an ideal fit. Keep in mind that Candid can’t treat every case, so your condition might make the decision for you. See our full review guides on Candid and ClearCorrect for more information.
How do I get started with ClearCorrect or Candid?
Both aligner treatments start with an office visit. Schedule an appointment with a ClearCorrect or Candid provider and they’ll assess your smile, take impressions or scans of your teeth, and get the ball rolling.
How much do ClearCorrect and Candid cost?
There’s not a set cost for either one. It can vary depending on your condition, dentist, insurance, and location. But the average ClearCorrect treatment costs $3,500 – $5,500, and Candid’s prices are generally $3,500 or more, depending on your dentist’s rates.
What are ClearCorrect and Candid customers saying?
It’s tough to get a consensus on ClearCorrect’s customer satisfaction because their treatment and customer service are handled by individual dentist offices. But based on the reviews we could find, customers are generally pleased with their results and customer experience. Candid’s new hybrid model barely has any reviews yet, but in the past, Candid customers have high praise for the company’s products, results, and customer service. It appears that they provide a consistently excellent customer experience.
How long do ClearCorrect and Candid take?
Since ClearCorrect usually handles more severe cases, the treatment often takes longer: 12 months on average. Candid can correct mild-to-moderate conditions in 6-9 months. However, these timelines can be shorter or longer depending on the severity of your condition and how consistently you wear your aligners.
What’s the difference between ClearCorrect and Candid?
ClearCorrect is an in-office treatment, so you need to schedule regular office visits where your dentist or orthodontist can monitor your progress and provide new aligners. Candid is also administered by a dentist, but it has an at-home component. You’ll submit photos of your teeth every 14 days through their CandidApp so your dentist and Candid’s team can keep you on track and request additional office visits if necessary.
Do ClearCorrect and Candid provide financing?
ClearCorrect partners with CareCredit to offer financing plans for all providers and their patients, and your dentist might also have other options. Candid doesn’t have an overarching financing plan or partnership, so you’ll need to ask your dentist for options.
What conditions can ClearCorrect and Candid treat?
ClearCorrect can treat almost any dental or jaw misalignment because it can incorporate supplemental attachments for more power and intricacy. Candid is best-suited for mild and moderate cases of crowding and spacing.
What is the most effective clear aligner company?
Overall, Invisalign is capable of handling the widest range of conditions, making it the most effective treatment, and ClearCorrect is right up there with them. Candid can’t correct quite the same scope of conditions, but their in-person care, remote monitoring, and precise aligner design still make them a highly effective option. Read our full guide to the most effective home aligners for other high-quality treatments.
What is the cheapest clear aligner company?
AlignerCo. At just $1,145, their price beats every competitor by a few hundred dollars, and sometimes they run promotions that drop it even lower. And if you can’t pay that up front, you can jump on a financing plan, regardless of your credit score.
What other companies should I consider?
If you like the idea of home aligners, take a look at Byte, SmileDirectClub, and AlignerCo. Byte uses cutting-edge technology to maximize their efficiency, SmileDirectClub is the largest and most experienced home aligner company, and AlignerCo has the Industry’s lowest prices ($1,145). But if you prefer in-office treatment, you can’t go wrong with Invisalign, who has the industry’s most innovative technology, strongest brand, and longest track record.
Does insurance cover clear aligners?
Sometimes. They’re more likely to cover an in-office treatment like ClearCorrect or Candid than an at-home one like Byte or SmileDirectClub. The only way to find out for sure is to contact your provider and ask.
Are home aligners safe?
Yes! While administering treatment from home might seem daunting, the process is very safe. Home aligner companies use state-licensed dentists and orthodontists to create your treatment plan and design your aligners. Even though you won’t meet with them in-person, each company offers robust customer support services if something doesn’t feel quite right.
Do clear aligners hurt?
When you switch to a new aligner set every two weeks, you might experience some discomfort for the first day or two, but after that, you’ll hardly notice them.