The majority of Byte customers are happy with their experience, but we are firm believers you should never overlook the negative reviews. And Byte customers do have some complaints.
The most consistent are related to customer support. We’ve spotted a lot of reviews noting long response times, lack of communication, and taking months to resolve pretty simple issues. Other customers have complained that treatment takes longer than they were initially promised.
The best purchase is an informed one, so check out the authentic customer reviews below and see where Byte treatment sometimes goes wrong.
Smile Prep offers readers a small financial incentive in exchange for their unbiased reviews. We require proof of purchase before accepting reviews, and all reviewers must have completed at least three months of aligner treatment. You can learn more (and find out how to submit a review of your own) by checking out our customer review page.