SmileDirectClub claims their aligners can address mild-to-moderate issues with crowding and spacing — but does the customer experience support this?
On the whole, yes! Customers who went with SDC to treat crowding love the way their aligners made solid corrections to their upper arch without breaking the bank. While the majority did state that results aren’t perfect — “This is for people with a “C” smile who want to go to a “B+” or maybe “A-” if you are lucky,” as one reviewer said — they did get a big self-esteem boost from their results.
But you don’t need to take our word for it. Check out the authentic customer reviews below.
Smile Prep offers readers a small financial incentive in exchange for their unbiased reviews. We require proof of purchase before accepting reviews, and all reviewers must have completed at least three months of aligner treatment. You can learn more (and find out how to submit a review of your own) by checking out our customer review page.
Customer Ratings
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Filters: All Ratings, CrowdingResults: 61 through 77 out of 77 results← Previous PageNext page →Laura W.USA3 years agoCrowdingSpacingOkay, so my honest review is that SDC really works. I know that some of you might look at my after picture and think that my smile is still not very good. But, in comparison with my beginning smile, I cant tell you how much my confidence has grown. I am SO, SO happy with everything that SDC did for me. I couldn’t afford the other options and because of that my expectations were tailored to begin with. However, look close at my teeth and you will see a world of a difference. If you need help, go to your smile shop and see what they can do for you. Trust me, it is worth it.
Helpful?Jessica R.Lancaster, PA3 years agoCrowdingI had a tooth on the top that sat back from the rest of them and I was always super self-conscious about it, but I never had the money to do anything about it, and then I learned about Smile Direct Club. They just so happened to open a smile shop a day after I looked into them in my city, so I took it as a sign and went in for a scan. The process was super easy, the payments were affordable, and they fixed my issue in 7 months. Highly recommend them!
Helpful?Justin M.Farmingville3 years agoCrowdingSpacingTooth GapOverbiteI saw an opportunity online for a sale and took advantage of it. And though it was occasionally and uncomfortable journey it was worth it to get my teeth straightened in just 4 months.
Helpful?Kaelen C.Denver, CO3 years agoCrowdingSmile Direct Club was great. I really appreciated the convenience of getting my aligners through the mail; I wouldn’t have had time for numerous appointments. My teeth didn’t need a lot of correction, but I feel like the slight change made a huge difference in my smile. The cost was also a huge factor; I didn’t need $6k+ worth of corrections–I only needed slight correction and that’s what I paid for. I highly recommend SDC.
Helpful?Melissa B.Syracuse, NY2 years agoCrowdingOverbiteI started with smiledirect and did the impression kit. They sent me my clear aligners quickly. I choose the night program. When I went to place them in the first night they were not correct. I had to travel from Syracuse to Albany 2.5 hours to get a digital scan. When they came for the second time they fit correctly. Hopefully the rest of the journey goes smoothly.
Helpful?Jerry W.California3 years agoCrowdingAlright, so let me begin by saying that Smile Direct really works. It was a lot cheaper, so it was a great choice in that aspect. But other than that, I did a lot of research online, and I saw there were pretty good reviews around it. So, I thought I might as well give it a try. And worst case, if it didn’t work out, I would look for an alternative after. But I’m fairly happy with it. When I went in person, it was really smooth. I sat there, and the two people who would work with me did everything. And then receiving the product, most of it was straightforward. I felt I could do everything on my own, and I was never really that confused.
Helpful?DesaRae J.Montana3 years agoCrowdingOverbiteAfter tons of research, I decided to go with Smile Direct Club and it was the best decision! I had crowding and I never liked my smile. I got an at home impression kit and it worked great for me! Not completely finished with my treatment yet but the results are amazing!
Helpful?Nicole H.Royal Palm Beach, FL3 years agoCrowding6 month plan turned into over a year. In the end, it got the job just about done. Front teeth still a hair off. Had to have mid course corrections made which added onto my plan. Aligners are very uncomfortable and have to be trimmed down with scissors sometimes and always filed. I would do it again for the price, but you definitely get the product that you pay for.
Helpful?Jeremy B.Jacksonville, FL3 years agoCrowdingSnaggletoothI had little to no problems with my aligners. Customer support could have been a little more helpful and consistent, but with the state of the world right now I understand. My teeth look a million times better and the pain levels weren’t excruciating. Teeth that I didn’t even think were crooked ended up straight and my main problems were fixed.
Helpful?Kelsey J.Orlando, FL3 years agoCrowdingOverbiteThey over all straighten my teeth, but left my bite off. I went to the dentist to have it aligned with Invisalign.
Helpful?Michael R.MiddleTown, PA3 years agoCrowdingOverbiteFix my teeth a lot I rate them 10/10.
Helpful?Aimee S.San Diego1 year agoCrowdingOverjetThey provided a good deal which made the cost very reasonable and had a very helpful simulation to see how my teeth would progress. I wanted to correct my overjet and crowding. So far the company has been very unresponsive through email and refuses to answer my questions directly so I have yet to have the insurer reimbursement form sent. They refuse to let you send a reimbursement form directly to your insurer. This is frustrating but the quality of the product and experience otherwise has been fine.
Helpful?Jamie H.Milwaukee, WI1 year agoCrowdingOverbiteI wanted to try SmileDirectClub because I heard they were an inexpensive way to correct teeth alignment from a friend who used it. I had already had braces but my teeth went back to their original position. I had a tooth on the bottom front that stuck out and my top two teeth weren’t aligned correctly. I was treated great by the people who work there when I went in to get my initial tooth scan. They were friendly and helpful. The only issue was that my front bottom tooth still stuck out a little bit after the full treatment but I contacted them and they sent another two sets of custom aligners free of charge to correct the issue. I would definitely use SmileDirectClub again and recommend them to anyone who wants to fix their teeth on a budget.
Helpful?Keith L.Lubbock, Texas1 year agoCrowdingMy bottom teeth were crooked. It impacted my appearance and confidence. I often got ulcers. Treatment at night was convenient. Smile Direct was less costly than braces.
Helpful?Klare V.Fresno, CA1 year agoCrowdingI initially inquired about smile direct club because I heard about how much more affordable it was than your traditional braces or Invisalign. I was not interested in braces or the price tag of braces so I decided to join smile direct club. Another key factor was my teeth weren’t that bad, it was more for vanity reason so I figured paying a hefty price tag for Invisalign probably wasn’t the best choice for me, financially. My plan only took 5 months. It was easy to follow and the reminder emails to switch out my trays were very convenient to follow and to keep up with. I was put on a payment plan, which was very affordable and helpful. One thing I do regret, I was not completely happy with my results at the end of my plan and I never followed up with anyone at smile direct club. My only suggestion is, make sure you are completely 100% happy with your results and if you are not, reach out to someone. You invest financially in your smile and you should be completely happy with it regardless of what you may think the outcome will be. To be completely honest, there has been a slight change in my smile, nothing dramatic, however like I previously noted, my smile wasn’t bad, but I noticed on myself what my smile flaws were. I would say invest in smiled direct club if you don’t want to invest in traditional Invisalign but make sure you follow up and get the results you are satisfied with.
Helpful?Tiffany B.Amelia, Virginia1 year agoCrowdingOverbiteI got smile direct club because I was not confident with my teeth. My smile held me back alot in life, I chose this company because it was affordable. I herd good and bad about the company but overall my experience has been fairly well.
Helpful?Whitney P.Moncks Corner, SC1 year agoCrowdingOverbiteI’ve always wanted my teeth fixed just never got around to it. I kept seeing SDC ads and I had always wanted to do it so I did. The best decision I’ve made. These aligners are so easy to use. I hardly ever have pain when switching to my next set. I always switch at night because if there is pain I’ll sleep through it! I’m mad I didn’t do it sooner!
Helpful?Results: 61 through 77 out of 77 results← Previous PageNext page →Reader Interactions
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