Historically, the only way to transform your smile was to get braces or Invisalign from your dentist — but that’s no longer the case. Today, at-home clear aligner brands like EZ Smile make achieving your ideal smile both affordable and convenient.
EZ Smile is a solid choice for affordable home aligner treatment. They have the second-lowest prices among Australian home aligner companies, and accessible financing to go with it. But when it comes to orthodontic treatment, price isn’t the only factor to consider. In this EZ Smile review, we’ll walk you through everything you should know before deciding whether or not they’re the right fit for you.
Table of Contents
Is EZ Smile Legit? Why They’re a Well-Rounded Provider
EZ Smile doesn’t offer the lowest prices in Australia, but they are still one of the most affordable options and they offer well-rounded alignment service. EZ Smile may not offer all the bells & whistles that some other providers do, but that doesn’t mean they don’t deliver top-quality results.
Bottom line, if you’re looking for an affordable and reliable clear aligner service, EZ Smile is tough to beat. At $2,149, their price point is hundreds lower than the industry average.
Byte vs. EZ Smile: Our Top 2 Recommendations
Even though EZ Smile’s 4-8 month treatment time is fast, you might be looking for something even more efficient. And Byte is the absolute fastest treatment option available.
Byte is the #1 provider we recommend not only to our readers, but also to our family and friends. Their aligners are slightly more expensive, but they make up for it with superior speed. Using HyperByte vibration technology, Byte ensures treatment that’s twice as fast (and significantly more comfortable). For a more detailed look at Byte, check out our in-depth review below.
What Is EZ Smile?
EZ Smile sprouted up in 2017, along with multiple other home aligner companies, with the goal of delivering affordable teeth straightening treatment straight to your home. Based in Sydney, they were forged from “a partnership between highly experienced dental industry professionals and marketing experts.”
They partner with an experienced and reputable dental laboratory that has successfully treated more than 200,000 cases worldwide. EZ Smile is part of a recent crop of convenient home aligner companies, including SmileDirectClub, Byte, and WonderSmile. But EZ Smile distinguishes themselves through their low prices and flexible, accessible financing options. Their sticker price is lower than most other Australian competitors, and they still maintain top-shelf treatment quality.
Like other home aligner treatments, EZ Smile is mainly for mild and moderate cases of crowding and spacing. They can also treat certain mild cases of overjet, overbite, crossbite, and reverse bite, but this depends on the specific condition. If your condition is severe or involves complex tooth and jaw movements, you might look at in-office treatments like Invisalign instead.
How Does EZ Smile Work?
To create precise and effective aligners, EZ Smile’s dental team needs accurate images of your teeth. You can either order an impression kit to create teeth moulds from home, or you can schedule an appointment at one of their several retail locations across the continent. Once EZ Smile receives your impressions (or scans) one of their dentists and orthodontists will design a personalized treatment preview for you to approve. If you like what you see, let them know and they’ll begin manufacturing your aligners.
The real fun begins when your aligner package arrives. You’ll wear them for 20-22 hours per day (only removing them to eat, drink, brush, and floss) and, over the course of several months, your teeth will gradually migrate to their new positions.
Pros & Cons of EZ Smile
EZ Smile’s prices are attractive – there’s no doubt about that. But we always recommend examining both sides of the coin before making the jump into treatment. EZ Smile takes the #2 spot on our home aligner rankings, but that’s not an arbitrary placement.
We’ve been across the Internet and back researching EZ Smile, and we’ve distilled our findings into a simple pros and cons list:
- At $2,149, EZ Smile’s sticker price is the second-lowest out of all the companies we reviewed, and they often run sales on their impression kits to make them even more affordable. Only SmilePath ($1,899) beats EZ Smile’s pricing.
- EZ Smile offers a 90-day satisfaction guarantee, something no other company does. So, if you’re not happy with your progress in the first few months, you can get a refund.
- The sticker price might seem high, but EZ Smile has payment plans for as low as $26 per week. They don’t require a credit check either.
- EZ Smile has more retail locations across Australia and New Zealand than its peers, a total of 13 with a lot more on the way.
- EZ Smile also includes one set of aftercare retainers for free when you purchase aligner treatment. Other companies charge $99 their retainers.
- Many companies include whitening in your aligner kit so you can straighten and brighten your teeth at the same time. However, EZ Smile does not.
- EZ Smile does not offer a nighttime-only treatment option, so you’ll need to wear your aligners for 20+ hours per day.
So, Do the Pros Outweigh the Cons?
In many cases? Yes. EZ Smile delivers quality treatment that can fit into nearly any budget. If you’re after low prices, EZ Smile is one of your top options for at-home teeth alignment in Australia.
Orthodontic treatment is an investment of your money and time, so you don’t want to dive in headfirst without confirming that it can deliver the results you want. EZ Smile has already left thousands of customers with stunning smiles, establishing a pretty impressive track record.
EZ Smile treatment is best suited for people with minor and moderate cases of crowding and spacing. Bite issues like overbite and underbite don’t necessarily preclude you from treatment, but your dentist or orthodontist will need to evaluate your smile first to see if you’re a good candidate first.
They’ll send you a digital, interactive preview of your treatment plan so you can assess whether or not you’d like to move forward. If so, you’re on your way to a new smile!
EZ Smile doesn’t disclose who manufactures their aligners, but they say they have a partnership with an experienced dental laboratory.
It’s reassuring to know who’s actually producing your aligners. That’s why some home aligner companies advertise their relationships with reputable dental product manufacturers. EZ Smile says they partner with a dental laboratory where an experienced professional staff produces their products. According to their website, this lab uses “a world-class software platform to develop individual treatment plans.”
However, EZ Smile doesn’t say who runs the lab or supplies their materials. It would be nice to have this information, but the number of satisfied customers tells us that EZ Smile’s products are likely high-quality.
EZ Smile trims their aligners to match your gum line, which could make them slightly less powerful.
Believe it or not, aligners that slightly overlap your gums are more effective. They use your gums as an anchor that allows them to exert more force on your teeth, moving them faster. While EZ Smile’s trimmed aligners might be less visible, this comes at the cost of some effectiveness.
Invisalign uses “scalloped” aligners, the difference being that Invisalign uses attachments to hold them in place. EZ Smile doesn’t.
Historically, the high price tag for braces and Invisalign has made getting straighter teeth a substantial financial burden. Making matters worse, health insurers seldom cover this type of treatment, and dental insurance will typically reimburse just a small fraction of the cost.
Perhaps the biggest advantage EZ Smile has over their competitors is affordability. Their price point is hundreds lower than Byte, SmileDirectClub, and WonderSmile. All home aligners are affordable when compared to braces and Invisalign, but EZ Smile goes above and beyond to reduce their impact on your wallet. In fact, there is only one company in the Australian at-home teeth alignment market that offers treatment at a lower rate — SmilePath, at $1,899.
EZ Smile’s sticker price is $2,149, one of the lowest rates available for teeth alignment in Australia.
Most often, you’ll pay $2,300-$3,000 for home aligner treatment. This already beats in-office treatment costs by thousands, but EZ Smile doesn’t stop there. They offer quality home aligner care for $2,149, and that’s not even including any discounts you might score on their aligner treatment.
This price includes your teeth scan or impression kit, your aligners, postage, and your first set of aftercare retainers. Some companies make you pay ~$99 for your retainers, so throwing in one set is a nice touch. You’ll initially have to pay $99 for your teeth scan or impression kit, but EZ Smile will refund that cost if you choose to purchase aligners.
To make aligner costs more manageable, EZ Smile offers several different financing options.
Not everyone can pay $2,149 all at once, and EZ Smile doesn’t expect you to. They offer a variety of financing plans. If you choose their ZipMoney plan, you’ll have to qualify based on a credit check, but if you’re approved, you’ll pay $41.35 per week for one year, interest-free.
But if you’re not confident in your credit score, you can choose their EZ Installments plan, which doesn’t require a credit check, but costs a bit more in the long run ($2,475). You’ll pay a $499 deposit, followed by $38 per week for one year. Or, you can choose one of a few plans EZ Smile offers through Splitit. You’ll pay either $88/week for six months ($2,299 total), $48/week for 12 months ($2,499 total), or $28/week for 18 months ($2,799 total). Each of these plans requires a credit check, but no deposit.
Of course, the cheapest option is simply to the entire $2,149 up front, but if that’s not viable, at least you have multiple options.
Aside from the cost, one of the biggest barriers to pursuing a more comfortable smile is traditional orthodontics’ heavy time commitment. Between work, family, friends, and hopefully some time for fun, we all lead busy lives. Monthly office visits aren’t how anyone would choose to add to an already packed schedule, and taking time off work for trips to the dentist might be out of the question. On top of that, you might have an important event coming up this year (not two or three years down the road), and want to finish treatment ASAP.
By shipping the aligners directly to your home, companies like EZ Smile do away with the monthly office visits. This means you can use that time you would have spent in the patient chair to hang with your mates, wrap up a big work or school project, go on a date, take a nap, achieve that platinum trophy, or do pretty much anything else. Most home aligner companies guarantee treatment completion in half a year or less, compared to the typical 18 months for braces and 12 months for Invisalign.
This streamlined treatment time means that EZ Smile is unquestionably more convenient than Invisalign or traditional braces. When compared to other top-rated home aligner products, EZ Smile’s high degree of convenience and quick alignment times make them an above-average option in this area.
Between impression kits and plenty of teeth scan locations, EZ Smile makes it easy to get started.
There are two ways to kick off your EZ Smile treatment: complete an impression kit or visit a physical location for a teeth scan.
Taking that first step can be the most difficult part of the process for EZ Smile customers. We mentioned the impression kit earlier, but how does it work? EZ Smile will send you a special putty in the mail and it’s your job to mix it, bite down, and create a mould of that great smile. Sounds simple enough.
But, as many customers find out, it’s easier said than done. EZ Smile anticipated this stumbling block and partners with dentists across Australia to provide free in-office teeth scans instead. These scans are quick, painless, and typically much easier than an impression kit. However, if you don’t live near one of their locations, taking the impressions yourself is a viable option too.
Start to finish, your treatment will take 4-8 months on average.
Your treatment length depends almost entirely on two things: your condition’s severity and how closely you adhere to your wear instructions. Severe cases simply take more time to treat than minor ones. And if you don’t consistently wear your aligners for 20+ hours per day, it will take longer to move your teeth.
It’s hard to say how long your specific alignment will take, but EZ Smile says most customers complete their alignment within 4-8 months. It’s safe to assume that mild cases will fall on the lower end of that range, while more severe ones will take longer.
EZ Smile doesn’t include whitening in their full aligner package.
Some companies throw in a whitening kit with your aligner treatment, so you can straighten and brighten your teeth at the same time. EZ Smile, however, does not. If you’re dreaming of a beaming white smile, you’ll need to purchase whitening products separately. If you do, make sure that they’re compatible with your aligners. Some whitening products contain chemicals that can damage them.
If you cringe at the thought of sporting highly visible brackets and wires to a special occasion or just in everyday life, you’re not alone. Most adults opt for more discreet options when choosing a teeth alignment treatment, and this is where home aligners excel. A key selling point of all clear aligner products is that they are much less noticeable than braces. For this reason, all clear aligners products score well on appearance in our rankings, and EZ Smile is no exception.
That said, not all clear aligners are created equal in terms of appearance. They are all made from transparent, BPA-free plastic, but each brand looks a bit different due to variations in materials and manufacturing processes.
EZ Smile aligners are smooth and translucent.
In fact, their website calls the aligners “virtually invisible” and claims that “most people won’t know you’re going through treatment” while you’re wearing them.
The smoother and more translucent and aligner, the less noticeable it will be, right? It seems logical, but that’s not always the case. This is because your teeth surfaces aren’t naturally smooth – they’re porous and textured. So, smooth, clear aligners can make your teeth seem artificially reflective and shiny. Textured, frosted aligners like SmileDirectClub or Invisalign better match your natural teeth.
That said, appearance is a subjective category because it relies on your unique likes and dislikes. Some people prefer textured aligners, while others like the way translucent ones make their teeth gleam.
Aligners from EZ Smile are handcrafted and trimmed to match your gum line.
As we mentioned in the “Effectiveness” section, there are two ways to cut an aligner: scalloped to the gumline or straight across the top. Straight-cut aligners slightly cover your gums and this overlap can be visible in close quarters. Aligners that are trimmed to your gums won’t have this overlap, so they’re a little more discreet.
You should take out your aligners before eating and drinking to avoid stains.
All clear aligners are susceptible to stains from food and beverages — that’s why it’s important to remove them before eating or drinking anything other than plain water. As clear aligners go, our current understanding is that EZ Smile’s aligners are reasonably resistant to staining, although we certainly wouldn’t recommend drinking coffee or red wine with your aligners in.
Dental treatment is expensive, and you only have one set of teeth. So it’s important to feel confident and secure in your treatment provider. You want to be sure that they will care for you and have your back if anything goes wrong.
When it comes to customer care, here’s what we discovered about EZ Smile:
EZ Smile’s customer support team appears to be responsive and helpful.
Based on the online reviews we’ve seen, it appears that customers appreciate the promptness and friendliness of EZ Smile’s customer support team. Their representatives are based in Australia and appear to provide quick, helpful responses.
Customer service reps are available by phone on weekdays from 9:00 AM to 5:00 PM, and email anytime. They will also respond fairly quickly if you reach out on social media.
EZ Smile has a more extensive refund policy than its competitors.
First off, if EZ Smile determines that you’re not a good candidate for treatment, they will refund the cost of your impression kit in full. This is as far as most home aligner companies go. But EZ Smile goes a step further.
They also offer a 90-day satisfaction guarantee. So, if you’re not 100% happy with your treatment during the first few months, you can return your aligners for a refund. No other home aligner company offers similar refunds. In fact, they don’t offer any refunds after you’ve purchased their aligners. So, EZ Smile stands head and shoulders above the rest here.
But they’re not done yet. If you finish your treatment and aren’t happy with the results, EZ Smile will create additional aligners for free until you get the results promised in your treatment preview. This is, of course, assuming that you followed your treatment plan exactly and consistently wore your aligners for 20+ hours per day.
What Are EZ Smile Customers Saying?
When we review a company like EZ Smile, our first move is to dig through customer reviews to understand common customer issues and desires.
EZ Smile customers seem to be quite pleased with their treatment experience, and they’re not shy about it online. The company has numerous online reviews, and most are overwhelmingly positive. In particular, customers appreciate their affordable prices, treatment effectiveness, and helpful customer service team.
The few negative reviews we could find primarily came from customers who were not entirely happy with their results. However, EZ Smile’s satisfaction guarantee promises to provide new aligners to achieve your perfect smile, so those customers likely have the option to continue treatment at no extra cost.
EZ Smile vs. Invisalign
The main difference between at-home clear aligners like EZ Smile and in-office ones like Invisalign is cost. Invisalign is, on average, 2-4 times as expensive as EZ Smile. That said, there’s another important difference to keep in mind: Invisalign is able to correct much more severe cases of misalignment than EZ Smile.
With Invisalign, you’ll receive hands-on care. This means your dentist can incorporate elastics and other attachments into your treatment plan to achieve more advanced and intricate teeth movements. Unfortunately, this isn’t possible with EZ Smile.
All in all, for severe cases of crowding, spacing, or bite issues, in-person care can’t be beat. But if you’re simply looking to correct a mild-to-moderate dental misalignment, an affordable at-home provider like EZ Smile will be able to produce the results you’re after.
EZ Smile vs. Other At-Home Clear Aligners
While EZ Smile is a reputable and affordable brand, there are a few other home teeth straightening companies worth considering before settling on a provider. Let’s see how EZ Smile stacks up compared to some other top-ranked home teeth aligners:
EZ Smile vs. Byte (Our #1-Ranked Provider)
Like EZ Smile, Byte is a relative newcomer to the home aligner game, but their innovation in that short time is undeniable. Their HyperByte system allows for a three-month treatment time on average, slightly shorter than EZ Smile’s 4-8 month treatment schedule.
But they haven’t chosen speed over quality – Byte promises both. Their byte-for-life warranty guarantees your smile forever. These perks are a large part of why Byte is our top-ranked home aligner company. Byte costs more than EZ Smile, but if speed is your priority, don’t pass them up.
EZ Smile vs. WonderSmile
WonderSmile is another relatively affordable home aligner service with several physical locations across Australia, although their sticker price is slightly more expensive than EZ Smile’s. Unlike EZ Smile, WonderSmile offers a nighttime-only option called NightClear, so you can avoid the hassle of wearing aligners for 20+ hours per day.
EZ Smile vs. SmileDirectClub
SmileDirectClub stands out as the largest and most popular at-home clear aligner brand. Like EZ Smile, they offer physical locations for teeth scans, which makes it easier to get the ball rolling, depending on where you live. They’ve also transformed more than 1 million smiles so far, making them the most experienced home aligner company on the market.
EZ Smile isn’t quite as experienced, but we think that their significantly lower prices make them a slightly better option. However, if your priority is proven results and a long track record of good reviews, check out SmileDirectClub.
Summary - Is EZ Smile Right for You?
If you like the idea of straightening your teeth without making too big a dent in your budget, we highly recommend EZ Smile. At $2,149, they’re one of the most affordable Australian clear aligner services. And more importantly, they offer a high-quality product and solid customer support.
Frequently Asked Questions
Does EZ Smile offer discounts?
We can’t guarantee that this discount will be active when you make your purchase, but at the time of this writing, EZ Smile was offering $200 off of their $2,149 base rate. But EZ Smile’s starting price is already lower than most other companies’ discounted prices, so you’re still getting a great deal either way.
Can EZ Smile correct my condition?
It depends. EZ Smile is extremely effective in treating mild and moderate cases of crowding and spacing, but it might not be able to correct very minor jaw misalignments like overbite, underbite, crossbite, etc. The only way to know for sure is to complete an impression kit or visit a scanning location. After evaluating your teeth, EZ Smile’s dental team will let you know if their aligners can make the shifts you’re after.
How much will I end up paying?
If you pay for your entire treatment at once, you’ll only pay $2,149. But sign up for the EZ Installments payment plan and you’ll pay a total of $2,475 over 12 months, or a Splitit plan and you’ll pay $2,499 total. If you qualify for the Zip Money plan, you’ll pay $2,149 overall, but it requires a $25 setup fee and an additional $6 fee per month after that.
Keep in mind that the impression kit or teeth scan costs $99 (unless you catch them on sale). And if you end up purchasing their full aligner treatment, EZ Smile will deduct the $99 impression kit or teeth scan fee from your overall cost.
How do I get started?
To determine your treatment candidacy and develop your aligner plan, EZ Smile’s dental team will need to analyze your teeth. Order, complete, and submit an impression kit or visit a scanning location for a free teeth scan, and they’ll respond with a treatment plan that shows every step in the process.
How long will it take?
In most cases, EZ Smile treatment takes 4-8 months to deliver the desired results. This depends primarily on the severity of your case and how diligently you follow the prescribed wear schedule.
What is the fastest home aligner service?
Byte’s treatment times cut some of their competitors’ times in half. Most Byte customers can complete their treatment in just three months. Even their nighttime-only plan takes only 4-6 months, which is comparable to EZ Smile’s standard daytime treatments. Check out our in-depth Byte review for more information.
What is the cheapest home aligner service?
SmilePath is the most affordable at-home teeth alignment company in Australia. At just $1,899, SmilePath charges $250 less than EZ Smile, the next-cheapest option. SmilePath also provides several payment plans to make their services accessible to a wide variety of customers with varying financial circumstances.
What is the most effective clear aligner company?
For at-home treatment, Byte is the front-runner. Byte’s industry-fastest treatment time and excellent customer support help to ensure consistent, safe, and efficient results. If you prefer an in-office treatment, you can’t go wrong with Invisalign.
What about Invisalign?
The clear aligner originator has its own set of unique benefits, most notably in-person care. During regular face-to-face checkups, your dentist or orthodontist can make adjustments to your treatment and add attachments that allow Invisalign to treat a wider scope of cases. Home aligners are faster and less expensive, but Invisalign is a great option if your condition is severe or you’d prefer to meet with your dentist in person.
Do clear aligners hurt?
When you switch to a new aligner set every two weeks, you might experience some discomfort for the first day or two, but after that, you’ll hardly notice them.
Is home aligner treatment safe?
Yes! While administering treatment from home might seem daunting, the process is very safe. Home aligner companies use state-licensed dentists and orthodontists to create your treatment plan and design your aligners. Even though you won’t meet with them in-person, each company offers robust customer support services if something doesn’t feel quite right.