In early January 2022, things seemed to be going well for WonderSmile. They still had top ratings on TrustPilot and other review sites, and their customer base was steadily expanding. Then, by the end of the month, customers started noticing issues — lower quality products, difficulty getting responses, and aligners supposedly getting lost in the mail.
Things only deteriorated from there. Now, WonderSmile is out of business — in the UK, at least. Their website is down, communication channels have gone dark, and they’ve left hundreds of customers without answers. So, what happened with WonderSmile UK? That’s what we’re here to discuss.
If you were considering using WonderSmile to straighten your teeth, we suggest you look into other providers. Check out our comparison review of the best at-home clear aligner services in the UK for an in-depth look at your options.